Frequently Asked Questions
GENERAL INFORMATION
We specialize in handmade leather goods, including wallets, belts, and other accessories. Each product is carefully crafted to ensure exceptional quality and timeless design.
Yes, all our products are crafted by skilled artisans using traditional techniques and premium materials, ensuring unique designs and superior quality.
At this time, we focus on pre-designed collections. However, feel free to contact us if you have specific requests, and we’ll do our best to assist you.
Yes, we occasionally offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on special offers.
We are committed to sustainability and use ethically sourced materials in our products. We strive to minimize waste in our production process.
Order Processing / Shipping
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it’s on its way!
Most in-stock orders ship via USPS or UPS. We may from time to time use a third party shipping company. You will receive an email when your order ships which will include the shipping provider along with the tracking number.
Orders typically ship within 3 to 5 business days for domestics orders
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our courier partner’s website.
We offer a 30-day money-back guarantee. If you’re not satisfied with your purchase, you can return it within 30 days of delivery for a refund or exchange. Please ensure the product is in its original condition.
Visa
MasterCard
American Express
Discover
Diners Club
Union Pay
Google Pay
PayPal
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.